First Stop for TroubleshootingLast Updated: June 28, 2019
Is the Propared App Down Right Now?
We recommend checking this website: Is It Down Or Is It Just Me?
Self Troubleshooting Guide
Hiccups occasionally occur for a variety of reasons. However, almost all issues can be quickly resolved by following these standard steps:
- Refresh the browser page.
- Relaunch (quit, re-open) your web browser.
- Clear your web browser history/cache (see below).
- Try another browser.
- Check to ensure your internet is working properly for other web pages.
- Restart your computer.
If you are still experiencing issues, reach out to us via the chat!
How to Clear Browser Cache/History
*--We do not recommend using Internet Explorer