All About Calendar Subscription Feeds, How to Create, Share and Fix
About Calendar Feeds
Calendar Feeds from Propared are published in a standard format (.ics) that many calendar applications recognize. However, each external program treats these file types slightly differently.
In many personal calendar programs there can be a delay before updates show up. This is something that we unfortunately don't have control over and each calendar program has a different timeframe in which they will refresh the data from our servers. If you need instant updates, we highly recommend using our Production Book Public Webpages.
Creating Calendar Feeds in Propared
When you create a Production Book in the Production Book Screen, Propared automatically creates a Calendar Feed using the .ics format. This link can be pasted into most external calendar programs.
Where do I Find the Calendar Feed Link?
If you are a Propared user with log-in credentials you can find the Calendar Subscription link in the Schedule Page section. You can enable and disable the Calendar Subscription using the toggle.
If you are a Viewer who has received a Schedule webpage or email you will find the Calendar Subscription Link at the bottom of the page.
Importing Propared Calendar Feed into...
Usually Apple Calendar will automatically recognize the .ics link when you double click on it.
Apple Calendar provides you the option to choose how often calendars refresh with the Propared server.
Usually adding a Calendar feed to google is a quick process. You'll want to copy the entire link rather than click on it and paste it into Google as a Link or URL.
Google Calendars DO NOT provide the ability to set a refresh time. Google's documentation states calendars may take as long as 12 hours to refresh. Please keep this in mind when subscribing to a Propared schedule with Google.
Usually adding a Calendar feed to Outlook is a quick process. You'll want to copy the entire link and paste it into the Import Calendar from Web section in Outlook as a Link or URL.
Outlook Calendar provides you the option to choose how often calendars refresh with the Propared server.
Troubleshooting Calendar Feeds
Usually issues with calendar feeds not refreshing are issues specifically with the external calendar programs. We recommend removing the calendar from your program of choice and re-add the Propared Calendar Feed.